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FAQ


Can I pick up packaging materials at the NLE warehouse?


YES! You can pick up the online packaging materials order at our warehouse.

Warehouse Service Time:

Ø  Monday to Saturday: 11: 00 a.m. - 12: 00 a.m., 13: 00 p.m. - 18: 00 p.m.

Ø  Sunday: 11: 00 a.m. - 12: 00 a.m., 13: 00 p.m. - 16: 00 p.m.

 

Please contact our customer service at a minimum of 3 hours prior to your arrival. We will inform the warehouse to expect your visit.

 

- WeChat official account “NLE 快递服务中心”

- Customer service number: 088 - 668 - 1234